Health & Human Services: Eligibility and Service Integration (IES). Deloitte is how I got into the Targeted Individuals Program from my State of Illinois human Services job. They are contractors for the State of Illinois and the Military/Intelligence Agencies

Bringing innovation to service delivery

Deloitte’s Eligibility and Service Integration market offering specializes in helping agencies improve how they determine eligibility and deliver health and human services programs such as Medicaid/State Children’s Health Insurance Program (S-CHIP), Food Stamps (SNAP), Child Care, and Temporary Assistance to Needy Families (TANF). We combine our experience with demonstrated technical and business solutions to help Health and Human Services agencies achieve their integrated eligibility, case management, and service delivery objectives.

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Integrated eligibility services

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Integrated Services Delivery: The Promise and the Challenge

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Business Process Renewal and Roadmap Development

We can develop efficient business processes based on eligibility and self-service leading practices which drive value and productivity by re-engineering core processes and developing more efficient service delivery models.

Application Development and Maintenance

We provide business-focused software resources to develop, enhance and/or maintain applications to support your state’s HHS programs that include the capability to transfer public domain applications from other states.

Case Management and Model Office Assessments

We can help you identify process and technology improvements to local and central office operations to increase efficiency, reduce costs, and improve customer service.

Technology and Software Integration Services

We can assist you in integrating business applications, including customizable-off-the-shelf (COTS) packages, to facilitate data sharing and provide enhanced automation support to central and local office staffs.

Training and Change Management Services

We can help you identify, plan, and execute strategies for implementing business and technology changes in your organization that improve adoption, drive productivity, and reduce the risks of change.

Legacy System Modernization Services

We can develop roadmaps for incrementally renewing your legacy business systems, with a focus on re-leveraging existing information technology (IT) assets, but also adopting technology that improves productivity and reduces costs.

Integrated Eligibility Services

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Kenneth J Smith

Kenneth J Smith

Human Service Transformation Leader

+1 404 202 1026

Kenny is Deloitte Consulting LLP’s national leader and principal for the Integrated Eligibility practice. Kenny has nearly 20 years of experience in large-scale programmatic transformation implementin… More

Sundhar Sekhar

Sundhar Sekhar

Customer and Marketing Offering Portfolio Leader

+1 717 651 6240

Sundhar, a principal with Deloitte Consulting LLP, leads Deloitte’s work in the areas of Customer Strategy and Applied Design, Digital Experience, Salesforce, Digital Transformation, and Human Service… More

Dr. Wade F. Horn, Ph.D.

Dr. Wade F. Horn, Ph.D.

Health and Human Services Marketplace Leader

+1 571 882 5740

Wade is a director with Deloitte Consulting LLP’s Public Sector practice. In this role, he is responsible for leading the Health and Human Services (HHS) Marketplace and is a key adviser to HHS client… More

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Next gen child support

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What if state government services worked like Amazon?

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State Integrated Eligibility Services | Deloitte US | Public Sector

Published by lslolo

I am a targeted Individual in the county of KANKAKEE Illinois since 2015- current. I became a victim via my employer which is the state of Illinois Department of Human Services.

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